Hand displaced families one card so they're not Googling restoration companies in shock.
    Partner Program

    Post-Fire Restoration Referral Program for Fire Departments

    Help displaced homeowners during the worst moment of their lives with one phone call. We handle 24/7 board-up, smoke removal, content recovery, and full insurance coordination.

    60 min
    On-site board-up
    24/7/365 - no exceptions
    $0
    Cost to your department
    Free community resource
    1 card
    To hand the family
    We take it from there
    The Real Cost of the Status Quo

    What's quietly costing fire departments every week

    Families make bad decisions in the first 24 hours

    Without a vetted referral, displaced homeowners hire the first storm-chaser at the curb. Inflated invoices and incomplete work follow - and the family blames everyone, including responding crews.

    Suppression water becomes the second loss

    Hundreds of gallons of suppression water sit in the structure overnight, turning a fire loss into a Cat 3 water + mold loss within 48 hours.

    No one is helping the family with their carrier

    In the chaos of a fire, families don't know to call their carrier within 24 hours, document contents, or request ALE. Without a guide, they leave money on the table.

    Why Fire Departments Partner With Disaster Referrals

    Take care of your community

    Hand homeowners a vetted resource so they aren't researching restoration companies in shock.

    24/7 board-up & secure

    Onsite within 60 minutes for emergency board-up and weatherization.

    Insurance coordination

    We work directly with the homeowner's carrier so the family has one less thing to worry about.

    No cost to your department

    There is no fee or obligation to refer - this is a community resource.

    Disaster Referrals vs. Leaving families to figure it out alone

    Side-by-side, what changes when you partner with us instead.

    Dimension
    Disaster Referrals
    Leaving families to figure it out alone
    Response time
    60 min for board-up & water removal
    Family calls 3 vendors, hopes for the best
    Suppression water
    Extracted same night - prevents Cat 3
    Sits 24-72 hr → mold + structural damage
    Insurance guidance
    We coordinate carrier + ALE setup
    Family navigates the claim alone
    Vetting & licensing
    IICRC-certified, GL + WC + pollution
    Whoever showed up at the curb first
    Cost to department
    $0 - community resource
    N/A
    Our Promise To Partners

    Five guarantees so you can refer with total confidence.

    Every referral you send is your reputation on the line. We treat it that way - and we put it in writing.

    60-Minute Response - Guaranteed

    Certified crew on-site within 60 minutes of dispatch, 24/7/365.

    How we back it

    If we miss the SLA, we credit your account a $100 referral bonus on the next closed job - automatic, no questions asked.

    $0 Cost to You & Your Client

    Zero referral fees. No platform fees. No hidden charges to your client.

    How we back it

    We bill the insurance carrier directly via Xactimate. If a claim is denied, your client pays only what they pre-approved in writing.

    No-Liability Handoff

    Your job ends the moment you submit. We own the relationship, the work, and the outcome.

    How we back it

    Every crew is IICRC-certified, fully licensed, $2M general liability insured, and bonded. We carry the risk - not you.

    White-Glove Client Treatment

    Your client is treated like our most important customer - because they are. They came from you.

    How we back it

    Real-time updates to you and your client. Post-job satisfaction call. 100% workmanship warranty for 12 months.

    You Stay In The Loop

    Live status from dispatch → mitigation → reconstruction → close. No black box.

    How we back it

    Partner dashboard, SMS/email updates, and a single point-of-contact assigned to every referral you send.

    Try one referral risk-free.

    Send us your next damage call. If we don't hit every promise above, you owe us nothing - and we'll personally call to make it right.

    How the Partnership Works

    1

    Hand the homeowner our card

    Or call us directly with their permission.

    2

    We respond in 60 minutes

    Onsite for board-up, water extraction from suppression, and family triage.

    3

    Insurance and content recovery

    We coordinate with the carrier and recover salvageable contents.

    4

    Full restoration

    Smoke removal, structural repair, and rebuild back to pre-loss condition.

    Earn Fees on Every Closed Job

    Competitive referral fees vary by claim type and size. Track every referral in your partner dashboard and get paid when the job closes. Sign up to view the current fee schedule.

    "We hand every fire victim their card. It's one less thing for the family to figure out at 2 a.m."
    [Battalion Chief, Lexington]

    Frequently Asked Questions

    Is there a cost or obligation to refer?

    No. This is a free community resource. No referral fees are paid to fire departments or government agencies.

    How fast can you arrive for emergency board-up?

    60 minutes from the call, 24/7/365.

    Do you handle water from fire suppression?

    Yes. Suppression water is one of the most common secondary losses we mitigate.

    Will you work with the homeowner's insurance?

    Yes. We coordinate directly with the carrier to minimize friction for the family.

    Can we get cards or flyers for our trucks?

    Yes - request them through the contact page and we'll ship them at no cost.

    Ready to start referring as a fire department?