Tired of fielding angry calls from policyholders waiting 6 hours for a vendor to show up?
    Partner Program

    Restoration Partner Program for Insurance Agents

    Give your policyholders a trusted restoration partner from day one of the claim. We respond in 60 minutes, bill insurance directly, and keep you in the loop from first notice of loss to final invoice.

    60 min
    Average dispatch time
    vs. 4-6 hr industry average
    98%
    Carrier-approved scopes
    First-pass Xactimate acceptance
    $0
    Cost to your insured
    We bill the carrier direct
    The Real Cost of the Status Quo

    What's quietly costing insurance agents every week

    Slow vendors burn your retention

    Every hour a policyholder waits for mitigation is another hour they're shopping carriers. Slow restoration = higher non-renewal.

    Bad documentation kills claims

    When the vendor's photos and moisture logs are weak, the adjuster pushes back and you're stuck mediating between your client and the carrier.

    No referral pays you for the work

    You're effectively running a free vendor-finder service - sourcing, vetting, and warm-handing-off - with zero compensation.

    Why Insurance Agents Partner With Disaster Referrals

    Keep your book happy

    Policyholders get a fast, certified response - protecting your retention and renewal numbers.

    Direct insurance billing

    We bill the carrier directly, reducing out-of-pocket friction for your insureds.

    Real-time claim documentation

    IICRC-standard moisture readings, photos, and scope of work delivered to you and the adjuster.

    Competitive referral fees

    Earn on every referred job that closes. Transparent fee schedule available after partner approval.

    Disaster Referrals vs. Cold-call restoration vendor

    Side-by-side, what changes when you partner with us instead.

    Dimension
    Disaster Referrals
    Cold-call restoration vendor
    Response time
    60-minute SLA, $100 credit if missed
    Best-effort, often 4-8 hours
    Insurance billing
    Direct Xactimate billing to carrier
    Homeowner pays, files claim, waits
    Documentation
    IICRC moisture maps + daily photo logs
    Inconsistent - depends on the tech
    E&O exposure
    Zero - we carry GL + pollution coverage
    You vouched for them - your name's on it
    Status visibility
    Live partner dashboard + SMS updates
    Call to ask, hope someone picks up
    Our Promise To Partners

    Five guarantees so you can refer with total confidence.

    Every referral you send is your reputation on the line. We treat it that way - and we put it in writing.

    60-Minute Response - Guaranteed

    Certified crew on-site within 60 minutes of dispatch, 24/7/365.

    How we back it

    If we miss the SLA, we credit your account a $100 referral bonus on the next closed job - automatic, no questions asked.

    $0 Cost to You & Your Client

    Zero referral fees. No platform fees. No hidden charges to your client.

    How we back it

    We bill the insurance carrier directly via Xactimate. If a claim is denied, your client pays only what they pre-approved in writing.

    No-Liability Handoff

    Your job ends the moment you submit. We own the relationship, the work, and the outcome.

    How we back it

    Every crew is IICRC-certified, fully licensed, $2M general liability insured, and bonded. We carry the risk - not you.

    White-Glove Client Treatment

    Your client is treated like our most important customer - because they are. They came from you.

    How we back it

    Real-time updates to you and your client. Post-job satisfaction call. 100% workmanship warranty for 12 months.

    You Stay In The Loop

    Live status from dispatch → mitigation → reconstruction → close. No black box.

    How we back it

    Partner dashboard, SMS/email updates, and a single point-of-contact assigned to every referral you send.

    Try one referral risk-free.

    Send us your next damage call. If we don't hit every promise above, you owe us nothing - and we'll personally call to make it right.

    How the Partnership Works

    1

    Submit the referral

    Use our 2-minute form, call, or text us the FNOL details.

    2

    We dispatch in 60 minutes

    The nearest certified crew arrives onsite to mitigate further damage.

    3

    Direct billing & documentation

    We invoice the carrier and send you copies of all photos, moisture logs, and scope.

    4

    You get paid when the job closes

    Referral fee is issued via your preferred payment method after job completion.

    Earn Fees on Every Closed Job

    Competitive referral fees vary by claim type and size. Track every referral in your partner dashboard and get paid when the job closes. Sign up to view the current fee schedule.

    "Whenever I get a water loss call, I send it straight to Disaster Referrals. My insureds are taken care of and my retention numbers are higher than ever."
    [Insurance Agent, Nashville]

    Frequently Asked Questions

    Does this affect my E&O exposure?

    No. You are simply referring your insured to a vetted, IICRC-certified restoration network. We carry our own GL and pollution coverage and provide certificates on request.

    How fast will you actually respond?

    We dispatch a crew within 60 minutes of receiving the referral, 24/7, anywhere in our 34-location coverage footprint.

    Will the crew bill the carrier directly?

    Yes. We invoice the carrier using Xactimate and provide line-item documentation that adjusters expect.

    What happens if my insured is outside your coverage area?

    We log the referral and reach out personally. We will not leave your insured without a path to a qualified restorer.

    How are referral fees paid?

    Competitive referral fees vary by claim type and size. Sign up as a partner to view our current fee schedule. Payments are issued via Check, ACH, or Zelle once the carrier pays the claim.

    Ready to start referring as an insurance agent?